At a very young age of 29, Nic Passmore is the general manager of the taxi division at Sigtec Australia and has been a customer of GCOMM for 10 years.
How did you get into IT?
My grandfather first taught me about IT. He used to program and work on a Commodore and he showed me how computers worked. He was a great mentor for me and made me fall in love with technology.
When I left school, I was thinking about studying medicine, but when I looked at the time required before being able to practise, I decided to go straight into IT. It was the time of the IT bubble and I had a natural flair for IT.
Straight out of school, I started working for Anderson consulting. I spent two years working in New York and London, which was a great experience. At Anderson’s I gained a great deal of hands-on experience in networks and operating systems. I gained several industry accreditations in Microsoft, Cisco and the like.
How did you first come into contact with GCOMM?
When the IT bubble burst, I returned to Australia in 2002 and started working at a Brisbane-based firm called Softlink. Softlink sells software for managing book libraries. After doing well in support, I was promoted to the role of the IT manager. At the time, GCOMM was called Data FX Online. There I met Matt and he sold us a 2mb/2mb broadband DSL service. At that time, it took a lot of convincing for my boss to move from the 128kb ISDN services we had. The service worked great and we never looked back.
Since then, I have held a number of positions in various companies. I have been able to take GCOMM with me for the most part, but for most of my last six years at Sigtec, GCOMM has been a strategic partner.
When did you start at Sigtec?
The suite of services we acquire covers engineering, networking hardware and telecommunication services. Having the right supplier for these services is critical to our organisation. Sigtec provides mission-critical services to emergency services, transport authorities and, of course, taxi firms. Reliability, uptime and performance are key metrics for our customers.
What does the future hold for you?
Sigtec is more and more looking internationally for our expansion. Our product is technically leading and the opportunities internationally are significant. I am finding myself traveling a lot overseas, which I do enjoy. The chance to travel and do business at the same time is a great experience.
We have some ambitious goals at Sigtec. As a part of the senior management team, I am fully engaged in driving the further development of the business. I enjoy the challenge of project work and the nature of our business means I get to apply a wide range of IT and people skills in order to provide beneficial outcomes for our clients.