Meet Todd Brooker, another GCOMM team member who has been with the company for many years and greatly contributed to its growth.
Tell me a little bit more about your background and education.
I’ve been fascinated with computers ever since I was given an Amstrad CPC 6128 back in 1989. Throughout my schooling I was exposed to all aspects of IT from programming to building PCs. After graduating high school I decided to enroll myself into the Australian College of Information Technology so I could become qualified and begin my career – which I did in 2000.
When did you start working at GCOMM?
I started working at GCOMM (Data FX online as it was known back then) in November 2001. In fact, it was Adam Tessieri who hired me all those years ago.
What was your role initially? Has it changed over the years?
I have worn many hats while working for GCOMM. For the first few years I was a Network Engineer covering everything from servers and desktops to ISP administration. I then started to take on some customer accounts from a sales aspect, while still performing my duties as a Network Engineer. After returning from overseas, my role progressed to presales and project management. In July 2008 I was offered the position of National Wholesale Manager to focus on building and developing the wholesale channel to where it is today.
What are the main reasons you’ve stayed in the company for this long?
A third of the staff have been with the company for over ten years now, and in some ways we’ve grown up together over the years. Many of us catch up socially before and after work for various sporting and leisure activities, which has created a really great working culture. I’ve also enjoyed seeing the company grow over the years and being a big part of that growth. Having the opportunity to transfer my skills into various roles over the years has also kept things interesting, and I look forward to seeing what the future holds for the company.
What are some of the biggest trends in the IT industry currently? How is GCOMM adapting to these?
Cloud computing would have to be the biggest trend by far. Today connectivity is a third of the price it was two years ago, this has made it far more cost effective for companies to buy services such as virtual desktops, phone and backup in the cloud. Although we’ve been providing cloud services for over ten years now, there is far more pressure today to provide low cost solutions to customers. The NBN rollout is also having an impact and now that it’s on the door step, we will have to focus on increased product saturation within new and existing accounts to maintain profitability.
Favourite aspects of working at GCOMM?
Being a part of the evolution of GCOMM over the last 10 years, we have certainly achieved a great deal and it’s exciting to think what we will look like in the next decade. The great culture, flexible working environment and working with some really talented people has also made it a pleasure.
What work-related accomplishment makes you the most proud and why?
It would have to be the growth of the wholesale channel, which has allowed us to expand our national footprint into Perth and Darwin. At the time it was very hard to get the business case across the line as it’s not a cheap exercise to deploy a full Point of Presence (PoP). After much deliberation, the expansion was approved and we’ve since captured many new opportunities which were otherwise out of reach.
What are some of your hobbies? What do you like to do in your free time?
I like to keep fit, most mornings I’m down on the beach exercising (boot camp or surfing), and of an evening I hit the gym. Weekends are reserved for the family these days, but we try and get out camping and four wheel driving or boating (fishing) when the weather permits.
Where do you see yourself and GCOMM in 5 years?
We have a lot of product development on the horizon to adapt to the NBN and the ever changing IT landscape. These products and services will be paramount to our success in the future, creating fresh opportunities with new and existing customers. If we can do this successfully, I see us becoming many times larger in the future.