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Cloud technologies, Managed IT services

Network management delivered as SaaS

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Steve Cannard
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When discussing IT network management, one should think of a number of factors, namely performance measurements, forensic analysis, capacity planning, load-testing, etc. All these operations require the time and resources most companies do not have.

A vast number of organisations are increasingly turning to Software as a Service (SaaS) for network management. Over the past several years, SaaS has become a dominant model for business operations. There are a number of reasons for this, but first, let’s define SaaS.

Software as a Service is a software delivery method, enabling organisations to access the software and its functions remotely, usually via the internet. A common name for SaaS applications is “web-based software” (on-demand software), as SaaS applications are run through the service provider’s servers. It is the provider’s responsibility to handle application properties such as performance, security and availability. This is a precursor to making network management easier and more effective.

Some of the benefits of using network management delivered as SaaS are:

Network management allows simpler administration

Unlike software as a product, SaaS requires no hardware of software purchases and maintenance. The service provider handles everything for you, from updates to patch management. With network management solutions, you get a single point for managing heterogenous IT infrastructures, be they on-premise, hosted, or in the cloud. This greatly facilitates handling of the system.

Compatibility

All users will have the same version of software, which facilitates the coordination of the workflow

Convenient pricing and less commitment

With network management tools, the pricing is based on the pay-as-you-go system, with no contracts, minimum usage commitments, or capital investments beforehand. There is no need to buy, install or manage software. You obtain full advantages of SaaS at a fraction of the cost of similar products, since the payment is done by use, not the license. SaaS also effectively saves time and resources, since there is no need to recruit and train more IT staff in order to handle the network management software.

Resource-light

Software is delivered from a data center and a high speed network; therefore, it doesn’t impact the customer’s internet connection.

One of the subsets of functions involved in network management is network monitoring. The network monitoring software is used to oversee the computer network at all times and notify the network administrator should any problem be detected. It is used for website, transaction, application, database, cloud resource, internal network and server monitoring.

Network monitoring software makes sense in many ways. Delivered as SaaS, it is a self-manageable, single platform for monitoring and managing the device usage, network connections, databases and other applications. It is not critical for processing, and enables companies to monitor test and manage the performance of on and off-premise infrastructure and applications. By subscribing to network monitoring software from a managed service provider, customers obtain a level of self-management otherwise unreachable without expertise. This has made network monitoring one of the most popular features of network management.

In conclusion, network management delivered as SaaS is an option for all progressive companies to consider. With no development and infrastructure costs, decreased IT support costs and no licensing fees, SaaS is a solution for organisations wishing to increase efficiency and ease-of-use while lowering the overall costs of the IT department.

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About Steve Cannard

Steve Cannard
Steve joined GCOMM in 1999 to run Sales & Account Management, taking on the role of IT & Consulting Manager in 2008. Steve has been deeply involved in shaping the tools and strategy that position GCOMM’s future growth, with a focus on maintaining relationships with clients to provide the best advice and service. He is an avid outdoorsman and enjoys surfing, fishing and fitness.